Privacy Policy

Privacy Policy

This Privacy Policy describes how tvimomento.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to information that can uniquely identify an individual.

Device Information

Examples collected:

  • Web browser version

  • IP address

  • Time zone

  • Cookie information

  • Pages or products viewed

  • Search terms

  • Interaction with the Site

Purpose of collection:

  • To load the Site accurately

  • To perform analytics and optimize performance

Source:

  • Collected automatically via cookies, log files, pixels, tags, or beacons

Disclosure:

  • Shared with our processor Shopify

Order Information

Examples collected:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

Purpose of collection:

  • To fulfill orders and process payments

  • To arrange shipping

  • To provide invoices and confirmations

  • To communicate with you

  • To screen orders for fraud

  • To provide marketing communications (when consented)

Source:

  • Collected directly from you

Disclosure:

  • Shared with Shopify

Customer Support Information

Purpose:

  • To provide customer assistance

Source:

  • Collected directly from you

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to operate our business and fulfill contracts with you.

Examples include:

Behavioural Advertising

We use Personal Information to provide targeted advertisements or marketing communications.

Examples include:

We may share information about your activity on the Site with advertising partners via cookies or similar technologies.

Learn more:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-Out Options

You can also opt out via:
http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Ship and fulfill orders

  • Communicate with you

  • Provide updates, offers, and promotions

Lawful Basis (GDPR)

If you are a resident of the EEA, we process Personal Information under the following lawful bases:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Vital interests

  • Public interest

  • Legitimate interests

Retention

We retain your Personal Information unless and until you request deletion.

Automatic Decision-Making

We engage in limited automated decision-making for fraud prevention through Shopify. This includes:

  • Temporary IP denylisting

  • Temporary payment method denylisting

These processes do not have a legal or significant effect on you.

Your Rights

GDPR (EEA Residents)

You have the right to:

  • Access your Personal Information

  • Correct or update it

  • Request deletion

  • Port data to another service

Contact us at: support@tvimomento.com

Your data may be processed in Ireland and transferred to Canada and the United States.
More info: https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA (California Residents)

You have the right to:

  • Know what Personal Information we collect

  • Request correction or deletion

  • Port your data

To exercise your rights, contact: support@tvimomento.com

Cookies

We use functional, performance, analytics, advertising, and social media cookies to improve your experience.

Essential Cookies (Examples)

  • _secure_session_id

  • cart

  • checkout_token

  • secure_customer_sig

Analytics Cookies

  • _shopify_y

  • _shopify_s

  • _tracking_consent

Cookies may last from 30 minutes up to 2 years.

You can manage cookies via your browser settings. Blocking cookies may affect Site functionality.

Learn more:
www.allaboutcookies.org

Do Not Track

We do not alter data collection practices in response to “Do Not Track” browser signals.

Changes

We may update this Privacy Policy from time to time for legal or operational reasons.

Contact

For questions, complaints, or privacy requests, contact us at:

Email: support@tvimomento.com

Last updated: 21/12/2023

If you are not satisfied with our response, you may lodge a complaint with your local data protection authority or the ICO:
https://ico.org.uk/make-a-complaint/